Shut off the main valve and keep away from wet electrics. Close the stopcock (clockwise), move valuables, and cut power near the leak.
Call a licensed plumber for anything inside your property. ViK handles public mains; internal risers, mixers, toilets, boilers, and drains are private repairs.
Send photos/video, valve location, and building access details. Mention pipe material and prior fixes; clear the work area.
Expect a call-out + labour + parts; nights/weekends cost more. Concealed leaks or riser replacements vary — ask for an estimate.
Insulate, service shut-offs, bleed radiators, and consider leak detectors. Drain outside taps before winter.
Sofia
– ViK Team Ltd. – +359 876 806 606 – Web: VikTeam
– Sinaia ViK – 02 828 08 64 / 0878 733 289 – Web: Sinaia-Vik
Plovdiv
– Report public leaks/outages (ViK Plovdiv): Contact center 032 605 660; Emergency line 0800 16157 (public mains, meter boxes, street leaks)
– Leak detection, pipe repairs, and drain unclogging. +359 87 794 2994 – Web: Vik-Plovdiv
Varna
– Вашият Домашен Техник (VIK remont Varna) – +359 897 861 568 – Web: vdt.bg
– ViK Uslugi Varna – 0895 363 439 – Web: Vik Uslugi Varna
Burgas
– Alonis Ltd. – +359 897 978 345 (emergency & drain unclogging) – Web: Alonis
If the leak is in the street or before your property boundary, check the Water & Sewerage (ViK) Outages & Leaks FAQs, and/or call the ViK operator above directly.
